There are times in life when we have to make really hard decisions, ones we know will hurt others or disrupt their lives significantly. These forks in the road are inevitable and are painful for everyone involved. Ending a marriage, leaving a job, laying off people we work closely with are all possible realities in living an adult life. These are heart aching choices we have to make and then have to implement. But how you handle it can, and does, really affect how these painful situations will work out and how people will feel about them, and their lives, far into the future.
Watching the events of the last few weeks, where our President made the decision to go to war, probably the most difficult decisions an official would have to make, has been a real lesson in hard decision leadership. Whether you agree or disagree that the war with Iran was a correct decision, how he has implemented it has prompted an important conversation about the responsibilities that should come when we make tough choices that will greatly affect others.
The first and most important way to implement hard change is by taking responsibility in the ways you can. When you blame others, deflect from what’s real, and minimize the impact, this leads to distrust and a strong feeling of disrespect that lingers long after the particular event. And the first step in taking responsibility is owning the decision within yourself. Ambivalence is really normal when faced with hard decisions, but if we continue to deny our decision by see-sawing back and forth, we create chaos. Others can’t move forward if we’re not clear about where we stand. Even if that’s by sharing your uncertainty and being open about what you can be open about, this a way to empower other people. To the extent that you can include them in the process and ask for input creates trust.
In taking responsibility, we need to anticipate the outcome of our decisions and the potential consequences. We owe it to the people we lead and/or care about to demonstrate that we’ve treated their dedication to us with care. I can’t tell you how many people I work with who, in avoiding a hard truth, act out in impulsive behavior. If a woman is afraid to tell her husband she isn’t happy in their marriage and has an affair, the whole family will be hurt in the long run. Being a parent, partner, boss, or friend all has its responsibilities. We are connected through giving our trust and putting our faith in other people. While we can’t always please them, we have a responsibility to consider their feelings and how our actions will land for them. I firmly believe the more power we hold over someone, the more responsibility we have in making sure we use this power in a careful way that allows them to maintain their dignity and sense of trust in others , even when life gets challenging
Showing empathy is another way to handle difficult decisions in a responsible way. Anticipating how someone will feel hurt or disappointed is important in showing that you’ve put yourself in their shoes and are understanding of their reaction, even if you may disagree on the decision itself. By demonstrating this empathy, you hold a space for their perspective and acknowledge their reality. When we become defensive or dismissive to protect ourselves from feeling the pain, shame, or discomfort of our decision, we take away the person’s chance to process and be validated in their fears or concerns. By using empathy we can also inform our choices in seeing the bigger picture, beyond how it may impact us. Taking a dream job for us may not be so dreamy for the rest of our family if it means we’ll be gone a lot of the time.
If you’ve ever been under the authority of someone you feel is only looking out for themselves, it’s scary! The atmosphere becomes one of competition, paranoia, and distrust. As a way to cope, people splinter into factions, withdraw, and act out in ways they feel will best protect themselves. Cooperation goes out the door and secrecy becomes the norm. Fear overtakes decision making and no one can put in their best effort. It creates helplessness and hopelessness when we have to live with the consequences of choices we don’t trust were made with honorable interests at heart.
As a parent, there have been plenty of times I was unpopular with my daughters because I disagreed with them, told them no, or made them do things they didn’t want to do. As a boss, I’ve had to adhere to rules or budget cuts I didn’t like or even agree with. We all have to set boundaries and live within circumstances that are difficult. But because of respect, empathy, and a sense of trust, our children, our employees, our fellow citizens forge ahead with us. We weather a storm together and learn from the process.
Being elected to office means public service. Making decisions with the lives of others at stake is a great responsibility. We, the people, put our faith in leaders to make decisions with care and consideration. We can’t always agree with the decisions they make, but we can always expect and demand that these decisions be made with forethought, planning, and with empathy. And not with ego and wishful grandiose thinking.





